Services

Telehealth Physical Therapy

Online Physical Therapy Treatment with Secure Video

We understand that there may be times when you can’t physically visit a clinic and we remain committed to serving your health needs. Online physical therapy—also known as virtual, digital, or telehealth PT— is an effective way to continue treatment when you can’t visit us in person.

How to Get Started with Telehealth Physical Therapy

Step 1

Request an Appointment

We will then connect with you to discuss if a secure video session is the right option.

Step 2

Confirm Information & Appointment

Once we call you to verify your information, we’ll schedule your first secure video session with your therapist.

Begin Telehealth Physical Therapy

You’ll receive an email & text confirmation of your first video session with the following information:

  • Appointment time and login details
  • Therapist name and contact information
  • Recommended equipment

If you have any technical issues when you first try to log in, please contact your clinic by phone.

Equipment You’ll Need

A woman stretching on the carpet in front of her laptop.

To participate in a secure video session, you’ll need:

  • Desktop or laptop computer, tablet, or mobile phone with a working camera and microphone
  • Reliable and stable internet connection
  • Comfortable clothing and space that will allow for exercise 
  • Any exercise equipment recommended by your therapist

You do not need any new apps or telehealth technology. Our service is provided through a virtual platform with no app required.

Telehealth Physical Therapy: What To Expect

Commonly Asked Questions

Will insurance cover my online visit?

Insurance coverage for physical and occupational therapy telehealth services is rapidly evolving in the wake of the COVID-19 pandemic. The Center for Connected Health is working aggressively in this arena and has the latest information and updates.

We’ll work with you to review your insurance coverage and get you the information you need to make the best decision for your care. Our goal is to make this service available and affordable for anyone who needs it.

 

What is a telehealth physical therapy session?

An online physical therapy session that enables you to have interaction with a therapist remotely. You still get 1:1 contact with a therapist and guidance and feedback for your individualized therapy treatment.

 

Do I need to download an app or do I need a specific type of phone or computer?

No, you do not need to download anything. You will need to use Firefox, Safari, or Google Chrome as your web browser. You can use a laptop, computer, or mobile phone and want to ensure that your camera and microphone are enabled.

 

Are telehealth sessions secure?

Yes, they’re secure and HIPAA compliant.

 

How do I join the video call with my physical therapist?

When the appointment is created you will receive an email reminder with a link to join the session. Please do not delete the email reminder. If you do, call your clinic to get a new link sent to you. If you are having difficulty locating the email, please check your spam/junk folder in your email.